After-sales Service

Aimix Group has many years of experience in the crane design, manufacturing and servicing. In the service process, we always adhere to our service concept: YOUR SATISFACTION IS OUR SUCCESS! In order to better serve our customers, we have established a perfect after-sales service system.

We have established 8 service networks including more than 60 after-sales service engineers for overseas market. They all unified manage and deployment by the specialized agencies-Customer service center, and establish a detailed customer files. The electrical and mechanical after service engineer`s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user`s operators and provide free technical advisory service, etc.

Service Network
Service Network

The after-sales service we provide mainly includes:

  • Installation, commissioning and the acceptance

We send after service engineers to help installation, commissioning of the equipment.

Returning visit for each set equipment after after installation by specialized department.

  • Technical material, warranty and technical service

We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.

We supply lifelong service for the equipment.

  • Spare parts service

We offer the original, authentic, quality spare parts for the equipment maintenance.

  • Our service is available at 7*24hours every week.

In case of doubt, contact us at any time

Tel: 0086 371 5515 9266

Mobile: 0086 187 3715 6711